Showing posts from April, 2015

Disability Awareness Training for Staff

How does your library prepare staff for inclusive customer service?  Before you plan or implement any targeted programs for people with disabilities, it's important to provide staff with the tools they need to welcome library patrons equitably and respectfully.

This month, staff at the Glen Ellyn Public Library will spend part of their in-service day participating in a disability awareness training hosted by JJ's List and the Disability Awareness Players.  This will be an opportunity for library staff at all levels to learn about disability-friendly customer service strategies led by trained professionals and self-advocates.  

In addition to the all-staff training, Youth staff will focus their afternoon on learning specifically about autism spectrum disorder.  In recognition of April as Autism Awareness Month, our Youth Department will learn what we can do to be more welcoming children with ASD.  In order to prepare for this discussion, staff filled out a brief survey to ass…

Opening the Doors, Reaching the Underserved

Looking for some professional development about serving underserved populations in libraries?  Check out this upcoming LACONI program hosted at the Indian Prairie Public Library in Darien, Illinois.  

Opening the Doors, Reaching the Underserved 
Friday, April 24, 9:30 am to 3:00 pm
Indian Prairie Public Library, Darien IL

Brief Agenda
10:00 am: The Northwest Special Recreation Association gives their Empathy Presentation.
11:00 am: The Disability Players from JJ's List present a skit about serving differently-abled patrons.
1:00 pm: Journeys: The Road Home discusses serving the homeless.
2:00 pm: PFLAG  (Parents, families and Friends of Lesbians and Gays) discusses how to make the library more welcoming to LGBTQ families and teens.

Purchase Tickets Here