Disability Awareness Training for Staff
How does your library prepare staff for inclusive customer service? Before you plan or implement any targeted programs for people with disabilities, it's important to provide staff with the tools they need to welcome library patrons equitably and respectfully. This month, staff at the Glen Ellyn Public Library will spend part of their in-service day participating in a disability awareness training hosted by JJ's List and the Disability Awareness Players. This will be an opportunity for library staff at all levels to learn about disability-friendly customer service strategies led by trained professionals and self-advocates. In addition to the all-staff training, Youth staff will focus their afternoon on learning specifically about autism spectrum disorder. In recognition of April as Autism Awareness Month , our Youth Department will learn what we can do to be more welcoming children with ASD. In order to prepare for this discussion, staff filled out a brief survey